Terms & Conditions

Restrictions on use
This site is owned and operated by Amba Marketing (UK) Limited (UK). The material on this site is protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way any material from this site including code and software except as otherwise detailed. You may download material from this site for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.

Disclaimer
Amba Marketing (UK) Limited (UK) may have provided links and pointers to Internet sites maintained by third parties. Amba Marketing (UK) Limited (UK) does not operate or control in any respect any information, products or services on these third-party sites. The materials in this site and the third-party sites are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Amba Marketing (UK) Limited (UK) disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Amba Marketing (UK) Limited (UK) does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site, or the server that makes it available, are free of viruses or other harmful components. Amba Marketing (UK) Limited (UK) does not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. You (and not Amba Marketing (UK) Limited (UK)) assume the entire cost of all necessary maintenance, repair, or correction.

Limitation of liability
Under no circumstances, including, but not limited to, negligence, shall Amba Marketing (UK) Limited (UK) be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, Amba Marketing (UK) Limited (UK) materials. If you are dissatisfied with any Amba Marketing (UK) Limited (UK) material, or with any of Amba Marketing (UK) Limited (UK)'s terms and conditions, your sole and exclusive remedy is to discontinue using the Amba Marketing (UK) Limited (UK) website.

Termination
This agreement is effective until terminated by Amba Marketing (UK) Limited (UK), at any time without notice. In the event of termination, the disclaimers and limitations of liabilities set forth in this agreement, shall survive.

Other
This agreement shall be governed by and construed in accordance with the laws of the United Kingdom without giving effect to any principles or conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Returns Policy
We appreciate that occasionally customers may wish to cancel an order after receipt of goods. In this situation we ask that you contact PUKYDirect within seven working days after receipt of your goods stating your invoice number, name, address and contact telephone number.
We will issue a refund, upon receipt of the goods in saleable condition including original packaging or send replacement goods to the same value as you prefer. However, please note that goods must be returned in the same condition as received, ie with pristine and unopened packaging. We will not refund p&p.

You will need to pay for the return postage and the goods are your responsibility until received by us. We recommend that you obtain proof of postage from the post office when you return the goods to us for your added protection and ensure that you use a "signed for" and insured service. We are unable to refund or exchange used or damaged goods. Please note we will not accept the return of goods as "received damaged" where the delivery has been signed for and the delivery docket not marked as such.

If you find that you have ordered the wrong size vehicle and would like to exchange for another size we will do our best to assist. The vehicle will need to come back to PUKYDirect in its original packaging and to be in pristine condition. We will charge you for all shipping costs incurred and there will be a 25% handling fee for the returned goods. We reserve the right to not refund if the goods are returned in a used condition and therefore cannot be sold on at a reasonable price.

In the unlikely that you have a warranty query please contact us to discuss the situation and for advise on how to proceed. If your items need to be replaced under warranty we will ask you to return them to us by secure method and we will replace them assuming that the manufacturer confirms that the item can be exchanged under warranty.

Note
We aim to ensure that all details are correct on the site, but cannot be held responsible for typographical errors, including but not limited to those relating to pricing. Products and services are subject to availability and may be withdrawn or changed at any time.